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Everyone

Maharashtra State Electricity Distribution Co.Ltd.

Ice Cream Sandwich

Mahavitaran Services now at your Fingertips

The Official App for Consumer by Mahavitaran ( M.S.E.D.C.L.). Mahavitaran Consumer App enables consumers to avail Mahavitaran services at his/her fingertips. The app is simple and easy to use. It provides transparency in delivering services to consumers.

►Features :

*View and Pay bill
*Register and Track complaints
*View Bill and Payment history
*Manage Multiple Electricity Connections
*Contact 24 x7 MSEDCL Call Center 
*Apply for New Connection
* Know the status of New Connection Application and Pay Estimate Charges
*Submit Meter Reading to avoid average billing
*Provide Feedback about Mahavitaran Services
*Update Contact Details ( Mobile Number & E-mail ID ) of consumer
*Find MSEDCL offices and collection centers near you
*Estimate your monthly electricity consumption and bill amount
*Get Information about the Feeder from where the power supply is provided to your connection
*Apply for the change of name
*Submit an application for addition/reduction in load

►Functionalities available in Mobile App :

1.Apply for new connection : Apply for New Electricity Connection in just 4 steps 

2.Track New Connection Request : Status of New Connection application can be tracked using unique Application Id and estimate charges can be paid

3.Submit Reading : Submit own meter reading along with meter photo to avoid average billing, after receipt of SMS from Mahavitaran. Mahavitaran will send SMS, if meter reading is not made available by meter reader

4.Feedback: Submit ratings of Mahavitaran services in the scale of 1 to 5, where 5 means Outstanding and 1 means poor service 

5.View/Pay Bill: View and Pay Electricity Bills using different payment options like
a.Net banking
b.Debit Card
c.Credit Card
d.Cash Cards
e.Mobile Wallets
f.Paytm

6.Update Contact details: Update Mobile Number,E-Mail ID & AadharCard No. of consumer

7.Register & Track Complaint: Register & Track Power Failure and Billing Complaints etc

8.History: View Electricity Bill history and Payments history 

9.Add & Remove connection: Manage multiple electricity connections from registered account. 

10.Customer Care: Call 24*7 MSEDCL Call Center

11.Nearest Locations : Find MSEDCL offices and collection centers near you

12.Estimate consumption and bill amount : Estimate consumption in KWH by providing details about usage of appliances. Also, know the approx. monthly bill amount for that estimate.

13.Get Information about the Feeder : Feeder is a line which transfers power to the consumer through a transformer. Know technical details about this feeder and outages planned in the future, if any.

14.Report Power Theft : Inform any suspected electricity theft activity in your area

15.Apply for change of name: Submit application for changing the registered name of electricity connection

16.Add/Reduce Load: Submit application for increasing/decreasing the load of electricity connection

►Other Features :
1.Consumer Registration: Sign up to Mahavitaran Consumer portal through mobile app

2.Guest Login: View and Pay Electricity Bills without signing up

3.App is available in English as well as Marathi Language 

4.Forgot Login Name / Password: Recover forgotten account details

►For using Mahavitaran Mobile App, all you need :
• A smart phone with Android Operating System (OS 4.0 or above). 
• Internet connectivity like GPRS/EDGE/3G/Wi-Fi/4G etc.

[ Note: For queries related to your online mobile payment transactions, please email to helpdesk_pg@mahadiscom.in]

For feedback & suggestions about this app, kindly email us at msedclapp@mahadiscom.in
现在Mahavitaran服务在您的指尖

官方应用程序的消费者通过Mahavitaran（M.S.E.D.C.L.）。 Mahavitaran消费者应用使消费者在他/她的指尖利用Mahavitaran服务。该应用程序是简单和易于使用。它提供了为消费者提供服务的透明度。

►Features：

*查看和支付账单
*注册和跟踪投诉
*查看比尔和付款历史记录
*管理多个电力连接
*联系24 X7 MSEDCL呼叫中心
*申请新的连接
*认识新的连接应用和付费估算费用的状况
*提交抄表避免平均结算
*提供有关Mahavitaran服务反馈
*更新联系方式（手机号码和电子邮箱ID）消费者
*查找您附近MSEDCL办公室回收中心
*您估计每月用电量和账单金额
*获取有关进给器信息从哪里电源提供给您的连接
*申请变更名称
*提交用于添加/减少负载的应用程序

在移动应用提供►Functionalities：

1.适用于新的连接：申请在短短的4个步骤新电力连接

2.Track新建连接请求：新建连接应用情况可以使用独特的应用程序ID进行跟踪，并可以支付费用估算

3.Submit阅读：一起提交自己的抄表与米的照片，以避免平均结算，收到的短信来自Mahavitaran后。 Mahavitaran将发送短信，如果抄表不提供抄表

4.Feedback：在1比例提交的Mahavitaran服务等级到5，其中5表示优秀，1为穷人服务

5.View /缴付账单：查看和交电费使用不同的支付选项，比如
a.Net银行
b.Debit卡
c.Credit卡
d.Cash卡
e.Mobile钱包
f.Paytm

6.Update联系方式：更新手机号码，电子邮件ID和消费者的AadharCard号

7.Register和跟踪投诉：注册和跟踪电源故障和计费等投诉

8.History：查看电费历史和付款历史记录

9.Add和删除连接：从管理注册账号的多个电连接。

10.Customer护理：拨打24 * 7 MSEDCL呼叫中心

11.Nearest地点：查找附近MSEDCL办公室回收中心

12.Estimate消费和账单金额：通过提供有关设备的使用细节估计在KWH消费。另外，知道约对于估算每月的账单金额。

13.Get有关进给器信息：给料机是通过变压器将动力传递给消费者的线路。知道这个馈线和中断在未来的计划中，如果任何技术细节。

14.Report偷电：在您所在地区的任何通知涉嫌窃电活动

15.Apply进行名称变更：变更注册名称电连接递交申请

16.Add /减少负载：提交申请增加/减少电连接的负载

►Other特点：
1.Consumer注册：注册通过移动应用Mahavitaran消费者门户

2.Guest登录：查看和交电费，而不必注册

3.App是在英语和马拉可用语言

4.Forgot登录名/密码：忘记恢复帐户的详细资料

►For使用Mahavitaran移动应用，所有您需要：
•一个智能手机采用Android操作系统（OS 4.0或以上）。
•Internet连接如GPRS / EDGE / 3G /无线网络连接/ 4G等。

[注：对于涉及到您的在线移动支付交易查询，请发送电子邮件至 helpdesk_pg@mahadiscom.in ]

对于反馈和建议，关于这个应用程序，请在 msedclapp@mahadiscom.in 给我们发电子邮件


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